Last updated: 31 October 2026
Introduction
Servsoft Technologies (“Servsoft”, “we”, “us”) is committed to protecting the privacy of everyone who uses our websites, products, and services. This Privacy Notice explains what personal information we collect, how we use and safeguard it, and the choices available to you. By using our services you acknowledge that you have read and understood the practices described here.
Information We Collect
We collect information you provide directly — such as your name, email address, company details, and any content you submit through forms or support requests. We also collect technical information automatically, including IP address, device and browser type, pages viewed, and usage patterns, to help us operate and improve our services.
How We Use Information
We use the information we collect to deliver and maintain our services, respond to enquiries, process transactions, personalise your experience, send relevant updates, and meet our legal and security obligations. We process personal data only where we have a valid legal basis to do so, such as your consent, a contract with you, or our legitimate business interests.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who perform functions on our behalf — such as hosting, analytics, and payment processing — under contracts that require them to protect your information. We may also disclose data where required by law or to protect the rights, safety, and property of Servsoft, our users, or others.
Cookies & Tracking
Our websites use cookies and similar technologies to remember your preferences, understand how our services are used, and improve performance. You can control or disable cookies through your browser settings, though doing so may affect the availability of certain features. Where required, we request your consent before setting non-essential cookies.
Data Security
We apply appropriate technical and organisational measures — including encryption in transit, access controls, and regular security reviews — to protect personal information against unauthorised access, loss, or misuse. While no system can be guaranteed to be completely secure, we work continuously to safeguard the data entrusted to us.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to certain processing, and to receive a copy of your data in a portable format. You may also withdraw consent at any time where processing is based on consent. To exercise these rights, please contact us using the details below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this notice, to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymise it in line with our retention schedules.
International Transfers
Servsoft operates globally, and your information may be processed in countries other than your own. Where we transfer personal data across borders, we put appropriate safeguards in place — such as standard contractual clauses or equivalent mechanisms — to ensure your data receives a consistent level of protection.
Children's Privacy
Our services are intended for business and professional use and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so that we can take appropriate steps to remove it.
Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will revise the “Last updated” date above and, where appropriate, notify you through our services or by other means.
Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please get in touch with our team. We will respond to your request as promptly as we reasonably can.
